Privacy Policy


Effective date: 01-07-2023

Turiya Ev Charge Partners Private Limited (“us”, “we”, or “our”) operates the website [website URL] and provides EV charging services (the “Service”). We are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access our website or use our services. By accessing or using our website or services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect personal information from you when you visit our website or use our services. The types of personal information we may collect include:

  1. Contact Information: When you create an account or make an inquiry, we may collect your name, email address, phone number, and other similar contact details.
  2. Payment Information: If you make payments through our website, we may collect payment card information or other financial details necessary to process your transactions securely.
  3. Usage Data: We may collect information about your usage of our website, including your IP address, browser type, operating system, referral source, pages visited, and other analytical data. This data helps us analyze trends, administer the website, track user movements, and gather broad demographic information for aggregate use.
  4. Location Information: With your consent, we may collect geolocation data to provide location-based services, such as finding nearby charging stations.
  5. Communications: Any communications you have with us, such as emails, inquiries, or feedback, may be collected and stored for customer support purposes.


2. Use of Information

We may use the information we collect from you for the following purposes:

  1. To provide and maintain our services, including managing user accounts, facilitating transactions, and delivering the requested services.
  2. To personalize and improve your experience on our website, customize content, and offer relevant promotions or recommendations.
  3. To respond to your inquiries, requests, or customer support needs, and to provide you with information related to your transactions or account.
  4. To process payments and complete transactions securely.
  5. To send you promotional or marketing communications if you have opted to receive them. You can opt-out of these communications at any time by following the instructions provided in the communication or by contacting us directly.
  6. To monitor and analyze usage of our website and services, perform data analytics, and improve our offerings. This includes understanding user preferences, optimizing the website, and enhancing the overall user experience.
  7. To comply with legal obligations or protect our rights, property, or safety, and that of our users or others.


3. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


4. Data Sharing and Disclosure

We may share your personal information in the following circumstances:

    1. With service providers, contractors, or other third parties who assist us in operating our business and providing our services. These third parties are obligated to keep your information confidential and only use it for the purposes we specify.
    2. With your consent or at your direction. For example, if you choose to connect your account with a third-party application, we may share certain information with that application as per your authorization.
    3. When required by law or in response to a valid legal request, such as a court order or government investigation.
    4. In connection with a business transaction, such as a merger, acquisition, or sale of assets, where your personal information may be transferred to a third party as part of the transaction. We will notify you and provide you with choices regarding your information in such cases.


5. Your Choices

You have the right to access, update, correct, or delete your personal information. If you would like to exercise any of these rights, please contact us using the contact information provided below. You can also opt-out of receiving marketing communications from us by following the instructions in the communication or contacting us directly.


6. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services before providing any personal information.


7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the revised Privacy Policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at